Job Description

WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU! JOIN OUR DREAM MAKER CULTURE ©

We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include:

Competitive Wages • Medical, Dental, Vision Insurance • Life Insurance • 401K Program • Paid Holidays and Vacation • Outstanding Recognition and Awards Program • Effective Training Programs • Tuition Reimbursement • Complimentary Parking and Meals in Dedicated Employee Restaurant • Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases • Management Programs to Progress on Your Career Journey • Health and Wellness Fairs

JOB OVERVIEW:

The butler position is in charge of the maintenance and cleanliness of all items and surfaces in the following areas: Breakfast & Juice Bar, Spa & Fitness and public areas. Butlers have to ensure the proper use of service and cleanliness standards.

REPORTS TO: Butler Supervisor

SUPERVISES : None

WORK ENVIRONMENT

Public spaces including front entrance, all property amenity rooms, Grand Salon areas, Breakfast area, Prep room area, Juice bar area, Residents restrooms, spa area, Gym, fitness center, elevators, service areas, and offices.

KEY RELATIONSHIPS:

Internal: Reception Agents, Receiving Agent, Concierge, Engineering and Residence Manager.

External: Residence Owners and Owner guests.

QUALIFICATIONS

Essential:

• Fluency in English both verbal and non-verbal.
• Ability to:
• Handling food and beverage items.
• Lifting or moving items of considerable weight.
• Take inventory of glassware and linen.
• Control breakfast covers and consumption.
• Perform job functions consistently and meticulously with attention to detail, speed and accuracy.
• Exercise time management skills by organizing tasks in a manner to work efficiently and effectively to complete all daily functions prior to the end of the shift.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Pro-actively anticipate and fulfill Owner needs in a timely manner.
• Maintain a positive attitude and work cohesively with co-workers as part of a team.
• Display integrity and maintain an industrious work ethic to perform shift with minimal supervision.
• Maintain confidentiality of Owner information and pertinent property data.
• Basic Food & Beverage experience.

Desirable:

• Previous experience in cleaning luxury properties.
• Knowledge of proper chemical handling, cleaning of high end finishings for floors, wall coverings, ceilings, fixtures, etc.
• Fluency in a foreign language, preferably Spanish.
• High school graduate or equivalent vocational training.
• Experience in hospitality industry in similar position.
• Previous guest relations training.
• Food & Beverage handling certification.

Essential:

1. Exert physical effort in transporting 40 pounds.
2. Endure various physical movements throughout the work areas.
3. Reach 12’ inches/feet.
4. Remain standing and walking during an 8hr shift.
5. Satisfactorily communicate with Owners, management and co-workers to their understanding.

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